Privacy Policy - LCG Bet Data Protection

1. Introduction

LCG Bet ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lcg-bet.co or use our gaming platform services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for an LCG Bet account, we may collect the following personal information:

• Full name and contact information (email address, phone number)
• Date of birth and age verification details
• Address and location information
• Payment information (processed securely through third-party providers)
• Government-issued identification for verification purposes
• Gaming preferences and activity history

2.2 Technical Information

We automatically collect certain technical information when you use our platform:

• IP address and device information
• Browser type and version
• Operating system details
• Pages visited and time spent on our platform
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: Creating and maintaining your LCG Bet account
• Service Provision: Delivering gaming services and platform functionality
• Verification: Age verification and identity confirmation as required by law
• Payment Processing: Processing deposits, withdrawals, and financial transactions
• Customer Support: Providing assistance and resolving issues
• Security: Preventing fraud, abuse, and unauthorized access
• Compliance: Meeting legal and regulatory requirements
• Communication: Sending important updates, promotions, and notifications
• Analytics: Improving our services and user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Customer support and communication services
• Analytics and marketing service providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, court orders, or government requests
• Investigation of potential violations of our terms
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission uses SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored in encrypted, secure databases
• Regular Audits: Ongoing security assessments and updates
• Employee Training: Staff training on data protection best practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand user behavior
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements

You can control cookie settings through your browser preferences, though some features may not function properly without cookies.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure platform security

When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Children's Privacy

LCG Bet is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: LCG Bet Privacy Team, Mumbai, India
• Phone: +91-XXX-XXXX-XXX

13. Compliance and Regulations

This Privacy Policy complies with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Other applicable local and international privacy laws